Privacy Policy

The privacy of customer information.

Virginia Canopy Tours, LLC (“VCT”) respects our customers’ privacy. The information our customers provide to VCT is not sold by VCT to third parties. The information is only used for VCT zip line or tubing adventures or as otherwise notified to our customers in writing.

As to the information customers provide VCT in booking a reservation online, VCT utilizes a third party reservation booking software vendor, Rezervlinx, https://rezervlinx.com/. Please review its website and contact Rezervlinx with any questions about how this vendor protects the privacy of customer information.

For credit card processing, VCT uses third party vendor First Data, https://www.firstdata.com/en_us/home.html, which has a privacy policy addressing its protection of customer credit card information.

The security of customer information.

VCT also takes cybersecurity seriously. VCT has contracted with Sitelock, www.sitelock.com, a web security vendor, to protect our website from cyberattacks and hacking.

Likewise, contact Rezervlinx about the security steps it has put in place at https://rezervlinx.com/. You may review First Data’s security steps at its privacy policy located at https://www.firstdata.com/en_us/home.html.

Perfection is not possible.

VCT has taken reasonable steps to protect customer information. However, no system is perfectly safe. By using our systems and providing us customer information, our customers agree that VCT has taken reasonable steps to safeguard customer information to prevent any justifiable legal action against VCT if customer information is breached by unauthorized third parties.

The right to change vendors.

VCT reserves the right to remove or to change its third party privacy and security vendors at any time without notice.

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