FAQ's

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Do you zip in the rain?

Being an outdoor industry, we do zip rain or shine. If you are concerned about the weather during your trip, please contact the Command Center at (540) 622-2000 to see if there have been any cancellations. Please come dressed appropriately. We suggest bringing rain gear such as a rain jacket and rain pants or poncho along with a change of clothes for after your trip. Don't forget dry shoes and socks!

We will not zip if there is lightning in the area or high winds. If your Tour has been canceled due to weather, we will work with you to reschedule to another day or time or provide you with a refund.

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