We have a 14 day cancellation policy for Canopy Tours. All reservations are transferable. Please call our Command Center at (540) 622–2000 to alert our staff of any changes.
Outside 14 days from tour | Inside 14 days from tour | |
Rescheduling | One free reschedule allowed. Additional reschedules may be allowed for a $20 rescheduling fee. | No rescheduling allowed |
Canceling | Full refund less $20/person cancellation fee | No refunds will be given |
If your Tour has been canceled due to weather, we will work with you to reschedule to another day or time or provide you with a refund. If you are unable to complete the Tour due to fear, we will offer you an opportunity to come back and try it again at a later date.