We have a 14 day cancellation policy for Canopy Tours. All reservations are transferable. Please call our Command Center at (540) 622–2000 to alert our staff of any changes.
|Outside 14 days from tour||Inside 14 days from tour|
|Rescheduling||One free reschedule allowed. Additional reschedules may be allowed for a $20 rescheduling fee.||No rescheduling allowed|
|Canceling||Full refund less $20/person cancellation fee||No refunds will be given|
If your Tour has been canceled due to weather, we will work with you to reschedule to another day or time or provide you with a refund. If you are unable to complete the Tour due to fear, we will offer you an opportunity to come back and try it again at a later date.